Privacy Policy

1. Information We Collect
2. How We Use Your Information
3. Information Sharing and International Transfers
4. Data Security
5. Cookies and Tracking
6. Your Rights Under GDPR
7. Legal Basis for Processing
8. Contact Us About Privacy

Personal Data

We may collect and process the following types of personal data:

• Your contact details (such as name and email address) when you contact us or subscribe to our newsletter
• Any information you provide via surveys or feedback forms

Automatically Collected Data

When you visit our website, we may automatically collect certain information:

• Your IP address and approximate location
• Details about your device and browser
• Information about your operating system
• Pages you view, time spent on the site, and referring website
• Unique identifiers (such as cookies or device IDs)

We do not knowingly collect or process special categories of personal data (such as data revealing racial or ethnic origin, political opinions, religious beliefs, etc.).

We use your personal data for the following purposes:

• To provide and improve our casino review services
• To respond to your inquiries and feedback
• To send newsletters and updates (only with your explicit consent)
• To analyze website usage and enhance your experience
• To comply with legal obligations under EU and UK law
• To prevent fraud and ensure website security

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following cases:

• Service Providers: With trusted third-party providers (such as hosting, analytics, or email services) who process data on our behalf and are contractually obligated to comply with GDPR and Google requirements.
• Legal Requirements: If required by law, regulation, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, provided the recipient is subject to similar data protection obligations.
• Consent: If you have expressly agreed to us sharing your data.

If your personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, as required by GDPR.

We implement suitable technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data transmitted over the internet
• Secure servers with restricted access
• Regular security audits and updates
• Access controls and authentication procedures
• Staff training on privacy and data protection

However, no method of online transmission or electronic storage is completely secure. While we strive to safeguard your data, we cannot guarantee absolute security.

We use cookies and similar tracking technologies in accordance with the EU ePrivacy Directive and Google policies to:

• Remember your preferences and settings
• Track website traffic and usage patterns
• Improve website performance and user experience
• Provide personalized content and recommendations

Where required by law, we request your consent before placing non-essential cookies. You can change your cookie preferences at any time via our Cookie Policy or your browser settings. Disabling cookies may affect site functionality.

For more information about our use of cookies and third-party services (such as Google Analytics), please see our Cookie Policy.

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights:

• Right of Access: Request confirmation of whether we process your personal data and access to that data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data in certain circumstances.
• Right to Restriction: Request that we restrict processing of your data in specific situations.
• Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format and transfer it to another controller.
• Right to Object: Object to processing of your data for direct marketing or for reasons related to your particular situation.
• Right to Withdraw Consent: Withdraw your consent at any time if processing is based on consent.
• Right to Lodge a Complaint: File a complaint with a supervisory authority (such as the UK Information Commissioner's Office or your local data protection authority).

To exercise your rights, please contact us at privacy@neonharbor.co.uk. We will respond to your request within one month, as required by law.

We process your personal data only when we have a valid legal basis under GDPR, such as:

• Consent: When you have clearly agreed to a specific use (for example, subscribing to our newsletter or accepting cookies).
• Contract: When processing is necessary to fulfill a contract with you.
• Legal Obligation: When we are required to process your data to comply with the law.
• Legitimate Interests: When processing is necessary for our legitimate interests, provided these do not override your rights and interests.

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please contact us:

• Email: privacy@neonharbor.co.uk
• General Contact: Contact Us

We will reply to your inquiry within one month, as required by GDPR.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Google policies. If we make significant changes, we will post the updated Privacy Policy here and revise the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about any changes.